Looking for a Commercial SaaS Alternative?
Meet FreeScout
Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).
See how much you could save by switching from Commercial SaaS to FreeScout
Average Commercial SaaS pricing is ~$15/user/month
5-Year Projected Savings
$0
Ready to Switch?
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Commercial SaaS vs FreeScout: Feature Comparison
| Feature | Commercial SaaS Paid SaaS | FreeScout Open Source |
|---|---|---|
| Monthly Cost | Per-user pricing | Free (hosting only) |
| Data Ownership | ||
| Privacy Control | ||
| Self-Hosted Option | ||
| No Vendor Lock-in | ||
| Source Code Access | ||
| Customizable | Limited | Fully |
| Automatic Updates | Manual | |
| Managed Infrastructure | ||
| Official Support | Community |
Why Switch from Commercial SaaS to FreeScout?
Complete Data Ownership
Your data stays on your servers. No third-party access, no data mining, and full compliance with privacy regulations like GDPR and HIPAA.
No Per-User Pricing
Pay only for hosting (~$5-20/month), regardless of team size. Add unlimited users without increasing your costs.
Full Customization
Access the source code and customize FreeScout to fit your exact workflow. No feature limitations or paywalls.
No Vendor Lock-in
Export your data anytime. Move between hosting providers freely. Your business isn't dependent on a single vendor.
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